Reference

How xc444 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and browse our lobby — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request changesBangladesh-relevant data handling
xc444 How xc444 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, contact our support team directly. We handle privacy requests separately from general account queries so your request reaches the right team without delay. Response times depend on the complexity of your request and your region.

Email Privacy Request Send a written request to our support email with your account username and the specific data action you need — access, correction or deletion.
Live Chat on xc444 Open the live chat widget on xc444, state that your query is a privacy request, and our team will route it to the correct handler.
Account Settings Path Some data updates — like a phone number linked to your Nagad or Rocket wallet — can be changed directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We use SSL encryption on every page of xc444, which means data moving between your device and our servers — including payment instructions sent via bKash or Nagad — is protected in transit. Account sessions are monitored for unusual login patterns, and we trigger re-verification steps if access looks out of the ordinary for your device or location. We keep your data only as long as it is needed for the purpose it was collected, after which it is deleted or anonymised according to applicable rules.

SSL Encryption in Transit

Every connection to xc444 uses SSL. Your account credentials and payment references — including Rocket and bKash transactions — are encrypted before they leave your device.

Cookie and Tracking Clarity

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby are used most. You can manage cookie preferences through your browser settings.

Retention and Deletion Policy

We do not keep your data indefinitely. Once the legal or operational reason for holding it ends, we delete or anonymise it. Your right to request deletion depends on local law and eligible regions.

No Third-Party Data Sales

We share data only with processors needed to run your account — payment verifiers for bKash or Nagad, identity checks — and never for advertising or data-broker purposes.

Common Questions About Your Privacy at xc444

Below are the questions we hear most from account holders in Bangladesh about how their data is used, stored and accessed. If your question is not here, reach us via live chat on xc444.

No. We record transaction references and amounts to update your wallet, but we never store your mobile banking PIN or full wallet credentials at any stage of the deposit process.

Yes, you can submit a deletion request via email or live chat. Whether we can action it fully depends on local law and any legal obligations we have to retain certain records for a minimum period.

Access is restricted to staff roles that need it — account verification, payment processing and support. We do not give general access to personal data across the organisation.

Only with service providers needed to operate your account, such as payment processors for Rocket or Nagad transactions and identity verification services. We do not sell data to advertisers or data brokers.

Session cookies keep you logged in during your visit. Analytics cookies help us understand lobby usage patterns. No cookies are used to track you across unrelated third-party sites.

Basic details like your Rocket or Nagad-linked phone number can be changed in account settings. For name or identity document updates, contact support directly with the relevant documentation.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.